Implementation of a new model of the civil service

The first direction of the Plan of Nation “100 concrete steps” is aimed at forming a professional state apparatus which is 15 steps.

In the implementation of step 1 a career model of civil service was introduced, which modernized the procedure for admission to civil service.

Now candidates admitting civil service for the first time and having no work experience start their professional activities from the bottom positions in the common competition.

As of June 20 current year 3,005 citizens admitted to primary levels of civil service, of which 1,711 citizens are employed by local executive bodies; 1,294 by central state bodies.

In the implementation of step 2 the admission is legislated with regard to competencies.

For this purpose, an automated system for personal qualities evaluation was introduced.

As of June 20 current year 8,101 people passed personal qualities evaluation; 76.5% received results above the risk zones on all personal qualities.

In pursuance of step 3 the Law “On Civil Service in the Republic of Kazakhstan” introduced a three-stage selection system: for admission to civil service candidates are tested in knowledge of legislation, personal qualities evaluation, as well as pass interview in a state body for profile knowledge.

As of June 20 current year 18,399 people took part in first stage of testing for knowledge of legislation from which 45.3% (8,341 people) received positive mark.

State bodies conducted 8,399 interviews, following which 7,155 people were appointed.

In order to implement step 4 compulsory requirement for the first time admitting to  civil service candidates was the establishment of probationary period by the formula “3 + 3” with assigning a mentor and elaborating an individual adaptation plan.

As of June 20 current year 2,889 civil servants pass the probationary period under the “3 + 3” scheme. For 29 civil servants the probationary period was prolonged to 6 months.

The implementation of steps 5 and 6 is based on the introduction of a system for evaluating civil servants based on the results.

In this regard, methods for evaluating civil servants were approved, individual plans were elaborated and a list of commissioners for evaluation of political civil servants was approved by the Presidential Decree.

After attestation starting from 2018 results of evaluation will become the basis for bonuses assignment.

Currently in this direction measures to improve the evaluation methodology with the assistance of foreign experts are being taken.

In addition, the Agency jointly with central state bodies and KornFerryHayGroup Company is actively working on the development of the Factor-mark scale project.

Within the implementation of the 7-th step, according to the protocol of the National Commission for Modernization from June 6, 2017, the Ministry of National Economy and the Ministry of Labor and Social Protection of the Population are working out the conditions for paying regional coefficients to the official salaries of civil servants.

In order to implement step 8 the Law provides norm to ensure rotating civil servants with service housing without the right of privatization.

As of June 20 of this year, there were 275 units of service housing in the akimats of oblasts and Almaty for rotated civil servants, including 135 apartments in the oblast centers, and 140 in the regions.

In the order of rotation, 14 employees of corps "A" and 8 employees of corps "B" were appointed.

In pursuance of step 9 to systematize professional development of civil servants, the Law stipulates training of civil servants at least once every three years.

Within the formation of a unified system for training civil servants, work on the transfer of regional training centers under the authority of the Academy of Public Administration under the President of the Republic of Kazakhstan is under way.

As of June 20 current year 9,857 civil servants of various levels retrained and upgraded their qualifications.

Within the 10-th step career promotion of employees is carried out by internal competition in compliance with the principles of competitiveness and with experience in subordinate positions.

This allowed strengthening the principle of meritocracy.

From January 1 to June 20 this year, the country announced 8505 internal competitions, of which 841 competitions still continue.

As a result of completed internal competitions for 7,664 positions 3,062 civil servants were appointed; of whom 1,653 (54%) civil servants from lower to higher positions, that is for 24.7% higher than the indicator of the similar previous year.

To implement the 11-th step, the possibility of hiring foreign employees in state bodies on the basis of decision of the National Commission on Personnel Policy was introduced.

A legal basis for attracting through a common competition specialists from private sector and citizens of Kazakhstan, who are employees of international organizations, was developed.

As of June 20 current year 378 people were accepted to civil service from the private sector. This ensured balance, openness and competitiveness of career model.

In order to implement step 12 the Presidential Decree approved a new Code of Ethics for civil servants, which regulates their behavior standards.

All central state bodies and akimats of oblasts assigned ethics commissioners.

Aimed at improving this institution, Presidential Decree #487 from June 1, 2017 introduced amendments and additions to the Regulation on ethics commissioner, providing the introduction of an independent position of ethics commissioner.

Since the beginning of the year 366 civil servants and citizens appealed to ethics commissioners and were consulted by them, including 61 people in central state bodies and 305 people in local executive bodies.

675 seminars and round tables were held to explain the Code of Ethics and anti-corruption legislation, including 432 in central state bodies, and 243 in local executive bodies. In total 565 publications and television stories in media were published.

There are facts of measures aimed at protecting and restoring the violated rights and legitimate interests of civil servants.

Thus, new institution of the ethics commissioner has shown its effectiveness and will increase further public confidence in the state apparatus.

Within 13-th step the Law “On Counteracting Corruption” was adopted, which was extended to the quasi-public sector as well.

The Agency has established the Department on Anti-Corruption Policy in its structure, the main activities of which are:

- the anti-corruption monitoring;

- the analysis of corruption risks;

- the formation of anti-corruption culture.

Also the National bureau was established.

As of June 20 current year external analyses of corruption risks in the activities of 112 territorial subdivisions, subordinate organizations of central state and local executive bodies were conducted at the regional level.

443 events (seminars, round tables, lectures, meetings) were held by the Agency's territorial departments to clarify issues of anti-corruption monitoring (the similar indicator of the previous year is 363 events).

In accordance with 14-th step the Law “On Civil Service in the Republic of Kazakhstan” is also extended to law enforcement officers.

Now candidates for law enforcement bodies together with civil servants are tested in the Agency (for knowledge of legislation and evaluation of personal qualities).  

From the beginning of the year 11,590 citizens admitting to the law enforcement service for the first time took part in testing for knowledge of legislation, of which 39.5% (4,575 people) received positive marks.

In addition, 4,319 people passed the evaluation of personal qualities of which 67.8% (2,929 people) scored above the risk zones on all personal qualities.

Within the execution of the 15-th step of the Plan of Nation, from February 1 to June 30 of this year the attestation of the administrative civil servants of Corps "B" was carried out, which served as a logical continuation of the first institutional reform on the formation of a modern state apparatus.

Thus for the whole attestation period 67,238 people were tested for evaluation of personal competencies.

According to the results of testing 28,4% (19,062) servants received “excellent” results; 68.3% (45,950) “effective” results;  3.2% (2,139) “satisfactory” results; 0.1% (87) “unsatisfactory” results.

65,724 servants passed interviews in the attestation commissions.

Following the results of the interviews 4,770 (7.3%) people are recommended for promotion in position; 60,090 (91.4%) correspond to occupied positions; 725 (1.1%) are recommended for reduction in position; 139 (0.2%) are recommended to be dismissed.

At present, for 99.3% of employees attestation is completed, for the rest (who were absent from work due to educational leave, temporary incapacity for work, business trip) it is planned to carry out attestation till the end of this year.